Description

Job Summary

Coordinate patient care for all fracture patients. Schedule appointments, obtain referrals, assist during clinic hours, and reconcile daily charges and notes.

Minimum Job Requirements

• 2-5 years of clinical, physician, and/or medical clerical office experience required.
• Bilingual in English and Spanish.

Qualifications

Essential Duties and Responsibilities

• Provides clerical and administrative support to the Leaders and Physicians.
• Ensures medical supplies and inventory are maintained for the clinics.
• Obtains all necessary authorization & documentation prior to patient visit.
• Coordinate patient care for fracture patients from UCC's and other facilities.
• Schedule appointments/registers patients in PEDS schedule book and coordinates referrals for Ortho & Radiology x-rays.
• Manage clinic flow, greets, route, and assist patients with questions and/or concerns.
• Coordinate follow-up care including diagnostic testing, rehab, and future appointments.
• Reconcile billing charges and clinic notes for physicians.
• Maintain database of patient volume, demographics, and origin of initial care.
• Coordinates staff (Ortho Techs and Physician Assistants) coverage for clinics on a daily basis.
• Oversee and coordinate volunteer resources assistances at the clinic.

Knowledge/Skills/Abilities

• High school education or equivalent preferred.
• Knowledge of electronic patient scheduling.
• Ability to multi-task and work in high volume environment.
• Able to adapt and react calmly under stressful conditions.
• Able to set priorities and meet deadlines.
• Abilities in prioritizing, successfully handling multiple concurrent tasks, strong problem solving skills, attention to detail, and working in a team environment.
• Ability to work independently and flexibly with minimal supervision.
• Ability to represent department/function in a professional, courteous and efficient manner.
• Ability to communicate verbally and in writing.
• Able to maintain confidentiality of sensitive information.

(EOE DFW)

pdated 7/21/2015

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